Can Apple Stay Apple?

I am struggling to understand how Apple Inc.’s purported plan to dramatically expand its digital-advertising business makes sense for a company that has successfully differentiated itself by selling products and services, rather than information about its customers.

A sad face emoticon is seen on an iPhone in this photo illustration on May 25, 2018. (Photo by Jaap Arriens/NurPhoto via Getty Images)

On June 1, the Wall Street Journal reported Apple was looking to expand its advertising business with a new network for app-makers such as Pinterest Inc. and Snap Inc.

“The digital ad effort, if it proceeds, would push Apple into territory dominated by Alphabet Inc.’s Google, which claims 35% of the mobile ad market, and Facebook Inc., which has 25%,” the Journal reported.

It could also take Apple farther away from its original vision, which has in many ways been the secret to the company’s success.

Steve Jobs decided long ago that Apple would make its money selling great products and services. He believed people would be willing to pay a premium for such products and services, and if they did, then Apple would not have to make its money off their personal information the way that competitors such as Google (now Alphabet Inc.) and Facebook Inc. increasingly were.

In recent months, Apple CEO Tim Cook seemed like he was doubling-down on that original vision, emphatically declaring that Apple’s customers are not its product.

“If our customer was our product, we could make a ton of money. We’ve elected not to do that,” he told Recode in March. “We’re not going to traffic in your personal life.”

Russia asks Apple to remove Telegram from the App Store

The secure messaging app Telegram was banned in Russia back in April, but so far, it’s still available in the Russian version of Apple’s App Store. As another measure toward completely banning Telegram, Russia is now asking Apple to remove the app from the App Store and block it from sending push notifications to local users, as reported by Wccftech. In a supposedly legally binding letter to Apple, authorities say they’re giving the company one month to comply before they enforce punishment for violations.

The Moscow-based app got in trouble in April for refusing to share its encryption keys with Russia’s Federal Security Service. A court ruling banned Telegram from the country until the app provides the keys, citing the threat of criminals and terrorists using the encrypted platform for communication. Then in early May, Russia blocked 50 VPN services and internet anonymizers to further restrict access to Telegram.

But despite these efforts, the majority of users in Russia are still accessing the app, the Kremlin’s censorship arm Roskomnadzor announced yesterday. Only 15 to 30 percent of Telegram’s operations have been disrupted so far, leading Russia to turn to Apple for help taking the app down. The censorship arm also says that it’s in talks with Google to ban the app from Google Play.

While Apple has expressed its support for encryption and secure data in the past, it’s also made concessions to local demands. In China, the company has pulled VPN apps from the store and moved its iCloud operations to a local firm that has ties to the government. We’ve reached out to Apple for comment.

Apple Just Updated Its HomePod Smart Speaker With an Important New Feature

People can finally connect two of Apple’s HomePod smart speakers together so that they can play music in stereo sound.

The consumer technology giant said Tuesday that the HomePod’s stereo feature is part of a larger update to the iOS mobile operating system that’s now available to download.

Apple said that when two HomePods are connected to play music in stereo, one speaker will act as the “left” channel while the other speaker will act as the “right” channel, similar to conventional stereo speakers. When linked, however, the speakers will “act as one” so that if a person asks Siri to play a song, both speakers will play the tune, Apple said.

Additionally, Apple (AAPL, -0.46%) said the new iOS update lets people sync together multiple HomePod speakers so that the play the same music from different rooms in their homes at the same time. This so-called multi-room audio feature is becoming popular with smart speakers with Amazon’s (AMZN, +0.20%) Echo speaker getting a similar feature last August.

It should be noted that with the HomePod selling for $349, people should expect to pay $700 or more for the stereo or multi-room features.

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Apple’s iOS update also includes a new version of Apple’s audio streaming technology AirPlay 2 that will make it possible for people to connect their HomePods to AirPlay 2-compatible speakers, which include certain models made by Bang & Olufsen, Denon, Marantz, and Sonos, Apple said. Although people won’t be able to sync a HomePod with a third-party speaker to play music in stereo, they will be able to play the same music through multiple speakers by asking Siri.

Apple first debuted the HomePod in February as the company’s flagship smart speaker. HomePod faces stiff competition from Amazon’s Alexa-enabled devices and the Google (GOOG, -0.19%) Home speaker. Technology reviewers have generally praised the HomePod’s sound quality, but criticized the capabilities of its integrated Siri digital assistant when compared to rivals.

Apple gets downgraded on concern services focus won’t deliver big profits

The optimism over Apple’s services opportunity is overblown, according to one Wall Street firm.

Maxim Group lowered its rating to hold from buy for Apple shares, predicting the company’s subscription businesses will disappoint investors.

“Prior survey data indicates attach rates for [Apple’s] subscription services will be at best 30%, likely lower given ecosystem centric approach, especially for services where entrenched incumbents exist,” analyst Nehal Chokshi said in a note to clients Wednesday entitled “Downgrading to Hold as Subscription Services Long-Term Opportunity Not Attractive Enough & Expect FY19 to be a Down Year.”

“We believe at best AAPL’s subscription businesses at maturity will generate an operating margin in-line with the current corporate average of ~25% with some risk that actual long-term OM [operating margin] will be lower,” he added.

Amazon and Apple engage in turf war for location of second headquarters Amazon and Apple engage in turf war for location of second headquarters
8:10 AM ET Thu, 24 May 2018 | 03:22
The analyst reduced his price target for Apple shares to $200 from $204, representing 6 percent upside to Tuesday’s close.

Chokshi cited long-term operating margin Wall Street estimates for major subscription companies such as Spotify, Dropbox and Netflix, which range from 4 percent to 20 percent.

The company did not immediately respond to a request for comment.

Apple Adopting OLED Displays for All Three 2019 iPhones

As Apple continues its shift from LCD to OLED technology for its iPhones, reports have indicated that two out of the three iPhone models planned for launch around the usual September timeframe this year will offer OLED displays – a second-generation iPhone X and a larger “iPhone X Plus.” The lowest-cost option is said to be a new 6.1-inch model with a similar full-face display as seen on the iPhone X, but it will reportedly be an LCD rather than OLED display.

Apple’s iPhone X promotional video highlighting flexible OLED display

Previous rumors have suggested Apple will complete its transition to OLED in 2019, with all models adopting the technology. A new report from South Korea’s ET News is now adding its voice to the claim [Google Translate] based on information from its sources.
“Apple recently started planning the iPhone model in 2019 and decided to adopt OLED in all three types,” said an official from Apple who said, “The OLED used in the iPhone X (TEN) is a low temperature polysilicon (LTPS) LCD Quality, performance, and so on. ”

Another official said, “Apple has decided to put all the OLED on the new iPhone model in 2019.” If the new model is more than three kinds, the LCD model may be maintained. However.
While this isn’t the first time we’ve heard this rumor and it does make sense based on Apple’s trajectory, it appears the financial markets are taking this specific rumor fairly seriously. Reuters notes that shares of Japan Display fell as much as 20 percent today on the news (though they have recovered somewhat and are now down 10 percent), while Bloomberg points out that Sharp’s shares fell 4 percent.

Japan Display is currently an LCD display supplier for the iPhone, and while it is moving to develop OLED technology, it will only just be starting up in 2019. That timing and lack of experience will make it difficult for Japan Display to compete against Samsung and other OLED vendors that are further along with the technology.

Samsung is currently the sole OLED display supplier for the iPhone X, but Apple has reportedly invested billions of dollars to help LG get up and running with the technology, and LG has been rumored to be the supplier for this year’s “iPhone X Plus.”

Apple has reportedly decided next year’s new iPhones will all use high-end screens

Apple may be planning to use high-end technology in the screens for all of its new 2019 iPhone models, according to a report from South Korea’s Electronic Times.
Apple recently started planning three new iPhone models for next year and decided that all of them would have OLED panels, the report said, citing unnamed industry sources.
The report out of South Korea moved the stocks of some Apple suppliers.
Saheli Roy Choudhury
Published 10 Hours Ago Updated 9 Hours Ago
CNBC.com
Apple’s services becoming the primary growth driver, says analyst
12:36 PM ET Thu, 24 May 2018 | 04:32
Apple may be planning to use high-end technology in the screens for all of its new iPhone models next year, according to a report from South Korea’s Electronic Times.

The American tech juggernaut is reportedly looking at organic light-emitting diode, or OLED, panels, which make images appear brighter and sharper compared to another technology used for some smartphone screens — liquid crystal display, or LCD.

The smartphone maker recently started planning three new iPhone models for next year and decided that all of them would have OLED panels, the report said, citing unnamed industry sources.

CNBC reached out to Apple for comment but did not immediately hear back.

At the moment, only the iPhone X uses OLED, while the iPhone 8 and iPhone 8 Plus both have LCD screens. Apple was already expected to employ OLED tech in two of its three models to be shipped later this year, according to Appleinsider.

OLED screens result in rich displays, but they are also more expensive. That is why they are usually seen in high-priced smartphone models like the iPhone X.

Apple had been trying to improve the iPhone’s display technology with OLED to differentiate its smartphones from competitors, according to Jerry Kang, senior principal analyst at IHS Markit.

Still, the tech giant would only be able to “shift to using OLED panels for all iPhone models once it achieves the market demand with competitive price,” Kang told CNBC.

Apple suppliers affected
The report from Electronic Times was immediately felt by the stocks of some Apple suppliers.

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On Tuesday morning in Tokyo, shares of Japan Display fell more than 20 percent at one point on the back of the news. A shift toward OLED panels for all new iPhones would be initially problematic for the Japanese company, which is one of the main suppliers of LCD screens for Apple.

In late March, the Nikkei business daily reported that the company planned to raise capital so it could start producing OLED panels for the iPhone-maker.

Samsung is currently the exclusive provider of OLED panels for the iPhone X. Still, the news from the Electronic Times did not gives Samsung Electronics shares a boost — shares were down about 1.7 percent by mid-morning in Seoul.

Since Apple usually does not rely on a single supplier for its parts, there have been reports suggesting that the iPhone-maker was considering LG Display as an alternative source for OLED screens.

But LG Display appeared to be having manufacturing problems that caused the company to fall behind the schedule many suppliers follow to begin mass production for new iPhone models, the Wall Street Journal reported in April, citing people familiar with the matter.

Nevertheless, LG Display shares were up 4.32 percent on Tuesday morning.

231 Billion Reasons Apple Should Spin Off Its Services Business

Apple’s biggest business — accounting for some 60% of its revenues — is the 11 year old iPhone. But that mature business is barely growing. Fortunately for investors, Apple has a smaller business that’s growing faster — its so-called Services unit which includes revenues from App Store downloads, iCloud storage and Apple Music subscriptions.

If Services — which enjoyed a 31% pop to over $9 billion in the first quarter of 2018 — was a separately-traded company, it would command a much higher valuation than Apple — which has been growing at a five year average rate of 7.9%.

Should Apple spin off Services? By keeping Services inside the company, Apple is holding back $231 billion in value from shareholders. (I have no financial interest in Apple securities).

Before getting into that, a well-known strategic error is for a company to depend too heavily on a single product. After all, if that product is popular and represents a big opportunity, it will attract competitors who may take market share from the incumbent by offering a lower-priced version that many consumers find irresistible.

The remedy for this error is innovation — but not all CEOs can do it well. Some, like Steve Jobs, are able to build on a company’s strengths to create much better products aimed at large markets. Jobs was able to accomplish this with amazing success in the MP3 Player, cell phone, and tablet markets.

His successor, Tim Cook, has tried — for example, he oversaw the launch of the Apple Watch. But that product does not generate enough revenue to make much of a difference.

How so? Bundled in Other for financial reporting purposes with AirPods, Apple TV, Beats products, iPod Touch and the HomePod, the Apple Watch was an unspecified part of Other’s $5.5 billion, or 6.2% of Apple’s first quarter 2018 revenue of $88.3 billion.

Along with the iPhone, Jobs oversaw the introduction of the App Store and iTunes which made the profitable devices Apple sold much more compelling to consumers.

Under Jobs, Apple did not make much profit on these services but they fueled demand for its highly profitable hardware — for example, in September 2012 due to its 44% higher price and lower unit cost, Apple earned a whopping 71% gross margin on its iPhone 4S — much higher than the Nokia Lumina’s 54% gross margin.

But in recent years, iPhone revenues have not been growing rapidly and predictably. To wit, they increased 3% in 2017, fell 12% in 2016, and soared 52% in 2015.

To his credit, Cook presided over the decision to report to investors the financial results of its Services unit. And according to Gene Munster of Loup Ventures, Services has grown at an average annual rate of 22% since 2006.

According to the Financial Times, Munster used a price/sales ratio of 10 — by looking at software as a service companies like Adobe, Dropbox or Intuit — to estimate that Services would enjoy a market capitalization of $381 billion — assuming it will generate $38.1 billion in 2018 revenue (Cook’s 2020 target is $50 billion) — if it was a standalone company.

Applying Apple’s price/sales ratio of 3.93 to that 2018 estimate — which would value the services revenue at $150 billion — suggests that Cook is holding back a whopping $231 billion in shareholder value from Apple investors.

The potential of Services is based on a growing number of Apple devices owners and a rise in the service revenue per device. In January 2016, Apple disclosed that it had more than 1 billion active iOS devices — smartphones, tablets, watches and its TV set-top boxes — to which it could sell services, according to the Financial Times.

Over the last four years, that number has grown about 30% to 1.3 billion during which time services revenues doubled.

Morgan Stanley’s Katy Huberty noted that Apple’s paid subscriptions — from its own services, including Music, as well as third-party apps like Netflix or Spotify — grew from 100 million in 2017 to 270 million this year.

New iPhone X Flaw Reveals Apple’s Massive Problem

This last week has seen a rising number of reports of the back camera lens cracking on the iPhone X, and Apple’s suggestion for repair is to have the whole iPhone unit replaced, at a price of up to $549. Once again quality control and the high cost of a ‘repair’ is threatening Apple’s reputation as a safe and trusted smartphone manufacturer.

Apple CEO Tim Cook (L) and actor, model, and activist for the deaf community Nyle DiMarco (R) take a selfie with students at the California School for the Deaf on May 17, 2018 (Photo by Justin Sullivan/Getty Images)

Apple has been contacted to find out if the rate of failure in the iPhone X camera lens is of a similar magnitude to other handsets (such as the iPhone 8 and iPhone 8 Plus), and this story will be updated if details are confirmed.

What’s more worrying is the repair cost incurred by a user – or more specifically the replacement cost. Apple has decided (not for the first time) that the answer to a small piece of isolated damage (in this case the camera lens) requires an entire new handset, with costs reaching $549.

While this can be mitigated in part if you have purchased an AppleCare extended warranty in advance, the point is that the iPhone X is not being repaired in the field, but is being exchanged. This forces users into accepting the highest possible cost. As iFixit noted with its teardown, the rear of the iPhone X is incredibly difficult to replace by design:

After lots and lots of heat, we sheathed the spudger and drew our Jimmy. Like the iPhone 8 and 8 Plus, The X features a seriously glued rear panel. After all of our careful Jimmying, we’re still stuck: Unlike the iPhone 8’s single piece rear panel, the camera bump overlaps the rear glass, and is meticulously welded to the metal frame beneath.

In this classic hand-stuck-in-cookie-jar situation, we can either cut off our hand (the camera bump) or shatter the cookie jar (the rear glass). Great. We opt for the camera bump-ectomy for an intact glass panel. Those replacing a broken panel won’t have any good options—and they’ll have a heck of a time scraping out the shards of glued-down glass.

Once more we have an issue with an Apple handset that has been quietly building up negative momentum for months without being addressed – look at both the MacBook butterfly keyboard issues and the long-standing battery issues from the iPhone 6 onwards. Once more we have an overpriced repair option that feels more like a profit gathering exercise than an actual physical repair on the device. And once Apple is conspicuously quiet about what is going on.

Apple’s brand values is about harnessing new technology, waiting until it is consumer ready, and then championing the value to the customer. In the case of the iPhone X, and specifically with the ongoing damage to the rear camera lens, Apple has failed to live up to those standards.

IPhone Screen Makers Are Tanking on a Report that Apple Is Switching to Displays They Can’t Make

The shares of some iPhone display suppliers fell in Asia after South Korea’s Electronic Times reported that Apple (AAPL, -0.27%) has decided to use next-generation screens for all of its new models next year, even though several analysts said such a transition wasn’t likely.

Japan Display shares fell as much as 21%, the biggest intraday drop since its 2014 market debut. Sharp Corp. (SHCAY, -6.08%) declined as much as 4.3%. If true, Apple’s move would be negative for both manufacturers, which have so far been unable to mass produce OLEDs and currently supply LCD screens. Representatives for Apple, JDI and Sharp declined to comment.

A shift to using only organic light-emitting diode screens for iPhones would be challenging, given the sheer volume that Apple sells: 216 million devices in 2017. Samsung Display Co., part of Samsung Electronics Co. (SSNLF, +242224.56%), is the sole supplier of OLED screens for high-end Apple phones, but the manufacturer also uses them for its own smartphones, limiting supplies. While Apple has embraced OLED, most analysts said they don’t see the switch happening in 2019.

“It is unlikely that Apple will be releasing three OLED models next year,” said Jeff Pu, an analyst at Taipei-based Yuanta Securities Investment Consulting. The other major OLED supplier, LG Display Co. (LPL, +2.53%), has struggled to move into mass production and isn’t likely to boost OLED production for Apple in 2019 from 5 million to 10 million units expected this year, he said.

Still, LG Display shares rose as much as 5.9% on the Electronic Times report, the biggest intraday gain in four months. Samsung was down 1.5 percent. A representative for Samsung Display declined to comment.

One of three new iPhones models last year featured an OLED screen. Apple is on track to use OLED in two of three new models later this year. The Electronic Times report suggests a full OLED lineup next year.

“Ultimately, the plan is for Apple to go full OLED on its iPhones as far as I know but whether that’s going to happen at this point is a question mark,” said Jerry Kang, a senior principal analyst at IHS Markit based in Bundang, South Korea. “Apple hasn’t been able to expand on its iPhone X production because of market demand and price issues.”

Indeed, the cost of OLED technology has been a major concern. Sales of the iPhone X with an OLED screen were crimped by its starting price of $999. Moving to all OLED screens next year would make it difficult to keep iPhones affordable for mass market consumers.

Organic light-emitting diode screens have been embraced as the future of smartphones because they’re crisper and use less power than their liquid-crystal predecessors. They cost more, and can also be problematic. Users of Google’s Pixel smartphone have complained of inaccurate color reproduction and burn-in, where images remain after the screen is turned off. Apple warns on its website that burn-in and slight color changes are “characteristic” of OLED panels.

Arthur Liao, an analyst at Taipei-based Fubon Securities, wrote in a note that he has not heard anything about Apple switching to all OLED models next year from the supply chain in Taiwan.

Apple is also working on its own technology for displays, people with knowledge of the plans have said. Called MicroLED, the screens use different light-emitting compounds than the current OLED displays and promise to make future gadgets slimmer, brighter and less power-hungry.